Hello, I'm April Gallegos.
As a seasoned UX professional, I'm a Senior User Experience Strategist and Interaction Designer with a passion for User Research. I help companies solve complex issues by making sure we solve the right problems, so we end up building the right solution. My deep understanding of human-computer interaction allows me to quickly put together intuitive designs and think through various workflows.
My extensive focus has been creating task-based web applications that are part of B2B SaaS platforms offering a suite of applications. I work closely with Business Leadership, Product Management, Development, Quality Assurance, Researchers and other Designers in Agile-Scrum environments. My experience in enterprise spans many companies who are market leaders across the Entertainment, EdTech, Logistics, Retail, Insurance and Financial industries.
I work well on teams who are critical thinkers, ambitiously collaborating together to drive towards a common goal of releasing a great software product.
Leadership Qualities:
• Mentorship (research, design, tools, process, collaboration)
• Institute and organize:
- Design Critiques (pattern consistency and design feedback)
- Document Libraries (project documentation)
- UX Roadmaps
- UX processes including project visibility and facilitating collaboration (Jira UX processes, Team onboarding, UX Team sync, UX/PDM sync, UX Dept. meetings, chat groups, calendars)
• Cross-product influence
• Coordinate between Product teams and Design Operations
• Initiate Team Building activities
• Give and solicit feedback to continually raise the bar for quality
Skills:
• Research: Field Study, User Interviews, Stakeholder Interviews, Surveys, Jobs-to-be-Done, Personas, User Flows, Concept Testing, Usability Testing
• Design: Sketching, Whiteboarding, Wireframing, Visual Design, Prototyping
• Ops: Design Libraries, Pattern Consistency, Design Process, Research tooling, Research process
• Product: User Story Writing, Jira Management, Confluence/Sharepoint management
• Collaboration: Cross Functional, Working With Distributed/Remote/Offshore Teams
• Leadership: Mentoring, Interviewing, Design Process, Design Influence, Innovation Workshop Facilitation, Critical Thinking, Strategy Planning
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